Privacy Policy — How g4777 Collects, Uses, and Protects Your Data

2.1 Account Management. Your registration data is used to create and maintain your g4777 account, authenticate your identity at login, enable password recovery, and communicate important account-related notices such as security alerts, withdrawal confirmations, and policy updates.

2.2 Payment Processing. Financial data is used to process your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Transaction records are maintained to resolve disputes, comply with record-keeping requirements, and detect fraudulent activity.

2.3 Identity Verification & Compliance. KYC documents are processed to confirm that you meet the eligibility requirements to hold a g4777 account — specifically that you are aged 18 or above and are not subject to any restriction that would prevent you from using the platform. This process also helps g4777 detect and prevent money laundering and other financial crimes.

2.4 Platform Personalisation. Usage and behavioural data is used to tailor the g4777 experience to your preferences — for example, surfacing cricket betting markets during BPL and IPL seasons, recommending game types you have previously enjoyed, and adjusting the platform interface based on your device type.

2.5 Promotions & Bonuses. Where you have opted in to receive promotional communications, g4777 may use your email address and betting history to send you details of relevant offers, seasonal promotions (such as Eid, BPL, and Pohela Boishakh specials), and loyalty rewards. You may opt out of marketing emails at any time by contacting [email protected].

2.6 Responsible Gaming. g4777 monitors usage patterns to identify indicators of problem gambling behaviour. Where such indicators are detected, we may proactively reach out to offer responsible gaming resources or apply protective measures to your account in accordance with our Responsible Gaming policy.

2.7 Platform Security & Fraud Prevention. IP addresses, device information, and session data are analysed to detect and prevent unauthorised account access, duplicate account creation, automated betting, and other forms of fraud or abuse.

2.8 Legal & Regulatory Compliance. g4777 may be required to retain and disclose personal data in response to a lawful request from a competent authority, court order, or regulatory obligation. In such cases, g4777 will disclose only the minimum data necessary to satisfy the request.

4.1 Payment Processors. To process your deposits and withdrawals, g4777 must share relevant transaction details with our payment partners, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The data shared is limited to what is necessary to complete the transaction and is handled by these providers in accordance with their own privacy policies.

4.2 Game Content Providers. Games available on the g4777 platform are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, your player session data (such as bet amounts, game outcomes, and session identifiers) may be processed by the relevant provider's systems to deliver the game and calculate results. These providers are bound by contractual data processing agreements.

4.3 Identity Verification Services. g4777 may engage third-party KYC verification services to assist with the review and authentication of identity documents. These services process your personal data solely for the purposes of identity verification and are contractually prohibited from using your data for any other purpose.

4.4 Legal & Regulatory Disclosure. g4777 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid court order, or a lawful regulatory request. In such cases, we will disclose only the minimum data required to satisfy the legal obligation.

4.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of g4777's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer via your registered email address and ensure that your data remains protected under terms at least as protective as this Privacy Policy.

4.6 No Sale of Data. Under no circumstances does g4777 sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used exclusively to operate, secure, and improve the g4777 platform for your benefit.

6.1 Active Account Data. While your g4777 account remains active, we retain all account registration data, transaction records, betting history, and KYC documents associated with your account. This data is necessary for the ongoing delivery of platform services, dispute resolution, and compliance purposes.

6.2 Post-Closure Retention. Following the closure of your g4777 account — whether voluntarily or by g4777 — certain categories of data are retained for a defined period. Financial transaction records and identity verification documents may be retained for up to 5 years following account closure in accordance with anti-money laundering record-keeping requirements. Communications logs and support correspondence are retained for up to 2 years.

6.3 Self-Exclusion Records. Where you have requested a self-exclusion from the g4777 platform, your exclusion status and associated records are retained for the full duration of the exclusion period and for a minimum of 5 years thereafter. This is to ensure that re-registration requests from previously self-excluded players can be appropriately managed.

6.4 Analytics Data. Anonymised and aggregated analytics data — which cannot be linked back to any individual player — may be retained indefinitely for platform performance analysis and product development purposes. This data carries no personal identifiers.

6.5 Data Deletion Requests. You may request deletion of your personal data by contacting [email protected]. g4777 will process deletion requests within 30 days, subject to our obligation to retain certain categories of data as described above. Where data cannot be deleted due to a legal retention obligation, we will inform you of the specific categories and the retention period that applies.

8.1 Notification of Changes. When g4777 makes a material change to this Privacy Policy, we will notify registered account holders via their registered email address at least 7 days before the updated policy takes effect. The updated policy will also be published on this page with a revised effective date clearly indicated at the top of the document.

8.2 Minor Updates. For minor, non-material changes — such as corrections to typographical errors, clarifications of existing practices, or updates to contact details — g4777 may update this policy without prior notification. The updated effective date will reflect the date of the most recent revision.

8.3 Continued Use. Your continued use of the g4777 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must discontinue use of the platform and may request account closure by contacting [email protected].

8.4 Contact Information. If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which g4777 handles your personal data, please contact our support team. We are committed to resolving all privacy-related queries promptly and transparently. Our response target for privacy queries is within 72 hours (Bangladesh Standard Time, UTC+6).

8.5 Data Controller. g4777 is the data controller responsible for the personal data collected and processed through the g4777 platform at https://g4777.app. For all privacy-related correspondence, please direct your communications to: [email protected]

8.6 Governing Language. This Privacy Policy is written and maintained in English. In the event of any inconsistency between an English version and any translated version of this policy, the English version shall prevail.